Effective Date: June 15, 2025
1. Eligibility
You may request a return or replacement within 7 days of receiving the product if it is:
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Defective or damaged
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Incorrect item delivered
2. Non-Returnable Items
The following items are non-returnable:
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Used or washed clothing
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Items without original tags/packaging
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Customized products
3. Return Process
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Contact us via email or WhatsApp with your order ID and reason for return.
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Wait for return approval and shipping instructions.
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Ensure items are securely packed and shipped back within 5 days of approval.
4. Refunds
Refunds are processed to the original payment method within 5–7 working days after we receive and inspect the returned item.
5. Shipping Charges
Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).
6. Contact
Email: rkc_support@gmail.com
Phone: +91 97196 01234
Address: 1621, BANSIKUNJ, GOVINDPURI, HARIDWAR, Haridwar, Uttarakhand, 249401